Shipping Policy – FixOurPhone

At FixOurPhone, we aim to deliver your orders quickly and securely across India.

Order Processing

• Orders are usually processed within 1–2 business days after confirmation.
• Once your order is shipped, you will receive an email or SMS with tracking details.
• Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

• Standard delivery time is 3–7 business days, depending on your location.
• In remote areas, delivery may take a few extra days.
• We partner with reliable courier services to ensure safe delivery.

Shipping Charges

• Shipping costs are calculated at checkout and may vary based on weight, destination, or special shipping requirements.
• Free shipping offers (if applicable) will be clearly mentioned during checkout.

Delays or Non-Delivery

While we strive for timely delivery, FixOurPhone is not responsible for delays caused by courier issues, weather conditions, or unforeseen circumstances. If an order is delayed beyond the expected period, please contact our support team.

Address Accuracy

Please make sure your delivery address is complete and accurate. Orders with incorrect or incomplete addresses may be delayed or returned.

Lost or Damaged Packages

In the unlikely event that your order is lost or damaged during shipping, please notify us within 48 hours of delivery. We will investigate and provide a suitable resolution.